=>>> CLICK HERE!!! Infinuvo Cleanmate Robotic Vacuum Cleaner - Model QQ-2 Green
Vacuum & Floor Care 4
Customer Reviews
3.1 out of 5 stars
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3.1 out of 5 stars
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“None of it's advertised functions seem to work. ”
“I finally got approval to mail back my cleaner for repairs. ”
“So far, I have not had problems, but it doesn't really return to the charger on it's own. ”
Most Helpful Customer Reviews
48 of 49 people found the following review helpful
1.0 out of 5 starsDo not buySeptember 11, 2008
By DVD
The 4th time I ever ran the vacuum cleaner, it stopped working and ran in a circle over and over again for an hour. One wheel completely stopped moving. The company's website has a FAQ, and "wheel malfunction," was listed as a common problem due to a defective motor. The solution they listed was to contact the company for a replacement; however, when I emailed the company about this apparently common problem, they were very unhelpful. Thank God I kept my receipt, as they weren't even willing to talk with me until I emailed a copy of my receipt to them. Even after I sent them my reciept they made me jump through a variety of hoops filling out deliberately confusing paper-work in order to get my repair done. They then refused to just mail me my replacement motor. I finally got approval to mail back my cleaner for repairs. After paying $20 in postage to mail back the cleaner, I never again heard from metapo, nor have I gotten my repaired/replaced vacuum in the mail. In fact, when I emailed metapo to find out why they decided not to honor their warranty even after approving me for repairs, they decided to stop answering my emails. I have never had a worse customer service experience. You'd think that the company would be sympathetic to selling me a product that has a motor they know to be defective. Do not buy this product, or anything else from metapo. At best, they are inept and making and servicing their product. At worst, they're deliberate thieves.
Product Title : =>>> CLICK HERE!!! Infinuvo Cleanmate Robotic Vacuum Cleaner - Model QQ-2 Green
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